Privacy Policy

Last updated: 3 May 2026

This Privacy Policy explains how Instagrowth collects and uses personal information when you visit our website, contact us, or buy digital social media growth services. We aim to handle personal data in line with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations where they apply.

1. Who We Are

Instagrowth operates from 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. For privacy questions or requests, contact Support@instagrowth.uk.

2. Personal Data We Collect

We may collect your name, email address, phone number if provided, billing details, order details, social media username or public profile link, messages sent through support channels, device and usage information, IP address, and payment confirmation details. We do not ask for or store your social media passwords.

3. How We Use Your Data

We use personal data to process orders, deliver digital services, send order confirmations and tracking links, provide support, prevent fraud, maintain website security, improve our website, comply with legal obligations, and keep business records.

4. Lawful Bases

We rely on contract where data is needed to provide your order, legitimate interests for service security, fraud prevention, customer support, and website improvement, legal obligation for tax and accounting records, and consent where UK law requires consent, such as non-essential cookies or certain marketing communications.

5. Payments

Card payments are handled by third-party payment processors. We receive payment status and transaction references but do not store full card numbers or card security codes on our servers.

6. Sharing Personal Data

We may share data with service providers who help us run the website, process payments, send emails, host data, analyse site performance, provide live chat, and fulfil orders. We may also share information if required by law, to enforce our terms, or to protect our rights. We do not sell your personal data.

7. International Transfers

Some providers may process data outside the United Kingdom. Where this happens, we expect appropriate safeguards to be used, such as UK adequacy regulations, approved contractual clauses, or equivalent protections required by UK data protection law.

8. Cookies and Analytics

We use essential cookies for site functionality, checkout, cart handling, security, and session management. We may also use analytics or support tools to understand website performance and customer support needs. Where cookies are not strictly necessary, we will rely on consent where required by UK law.

9. Data Retention

We keep personal data only as long as needed for the purpose collected. Order, payment, tax, and support records may be kept for up to 6 years where required for accounting, legal, or dispute purposes. Support messages and operational logs may be kept for shorter periods unless needed to resolve an issue.

10. Your Rights

Under UK data protection law, you may have the right to access your data, correct inaccurate data, request deletion, restrict processing, object to processing, request data portability, and withdraw consent where processing is based on consent. These rights are not absolute and may depend on the circumstances.

To make a request, email Support@instagrowth.uk. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

11. Children

Our services are not intended for children under 16. If you believe a child has provided personal data to us, contact us so we can review and delete it where appropriate.

12. Changes to This Policy

We may update this Privacy Policy when our services, providers, or legal obligations change. The updated version will be posted on this page with a new updated date.