Frequently Asked Questions

No. We only need the public username, profile link, post link, channel link, or page details needed to deliver the service. Never send us your password.

Most orders start shortly after payment, but timing depends on the service, order size, account status, and platform conditions. Larger orders may be delivered gradually for stability.

You can usually cancel for a full refund before processing starts. Once digital delivery begins, cancellation may not be possible or may only qualify for a partial refund under our refund terms.

Most services require a public profile or public content. If your account is private, restricted, renamed, or deleted during delivery, the order may be delayed, fail, or become ineligible for a refund.

Some services include a refill or retention guarantee. If eligible engagement drops during the guarantee period, contact support with your order ID so we can review and replace the missing amount where possible.

No. Instagrowth is an independent service provider and is not affiliated with any social media platform. Platform names and trademarks belong to their owners.

Email Support@instagrowth.uk with your order ID, checkout email, target link, and a clear description of the issue. Refund eligibility is reviewed under our Refund Policy and UK consumer rights where applicable.

Use the secure tracking link sent in your checkout confirmation email. For privacy and security, order tracking requires the unique order token from that email.